Fixing ‘Windows cannot find the Microsoft Software License Terms’ error during Windows 10 Installation

3.33 avg. rating (69% score) - 6 votes

Well, I got this error during my Windows 10 installation on an Acer laptop using a bootable USB created using Rufus from the Windows 10 all-in-one ISO. The error message simply told me to check the installation media:

Screen-Shot-2013-01-14-at-11.48.39-AM

Surprisingly, the solution to this problem is pretty simple. Just create a file name ei.cfg with the following content:

[Channel]
OEM

After that, place it in the sources folder of the installation media. If you are installing from a DVD, you may need to use an ISO editor tool such as WinISO to modify the original ISO image and reburn the DVD. If there exists an ei.cfg file in the same folder, you may choose to overwrite the file, which will allow you to select the edition to install (Home, Pro, Enterprise) during setup. If you wish to keep the original ei.cfg file, at least change the Channel value from Retail to OEM as the issue is caused by attempting to install the Enterprise edition of Windows 10 from retail DVDs.

3.33 avg. rating (69% score) - 6 votes
ToughDev

ToughDev

A tough developer who likes to work on just about anything, from software development to electronics, and share his knowledge with the rest of the world.

16 thoughts on “Fixing ‘Windows cannot find the Microsoft Software License Terms’ error during Windows 10 Installation

  • May 23, 2016 at 10:46 pm
    Permalink

    Thanks a lot, it worked :)

    Reply
  • June 6, 2016 at 6:17 pm
    Permalink

    Can you write exactly how can I make the folder and it’s contents I’m little confused,Thanks

    Reply
  • June 10, 2016 at 11:07 am
    Permalink

    Hello. Yes so basically open up a text document and Type :
    [Channel]
    OEM

    Then click on File > Save As > Change file type to all type and save it as ei.cfg. :)

    Reply
  • October 21, 2016 at 3:24 am
    Permalink

    Hi .. I did a you said but its not working yet

    Reply
  • November 8, 2016 at 4:52 pm
    Permalink

    Hi Harsha,

    What is the error message you get?

    Reply
  • November 24, 2016 at 12:24 am
    Permalink

    It did work, but when I choose Windows 8.1 Pro it still gives me the error, but when I chose Windows 8 it worked fine. But still, is there a solution for that?

    Reply
    • February 18, 2017 at 11:08 am
      Permalink

      This is because your motherboard is licensed for windows 8 rather than 8.1. Install windows 8, do all of windows updates, then upgrade to windows 8.1 in the Microsoft store. After u upgrade to 8.1 u will have more updates. Finding updates with windows servers may take a few hours to a few days

      Reply
  • January 20, 2017 at 4:14 am
    Permalink

    well, not for me. I did it and it simply didn’t work.

    Reply
  • March 2, 2017 at 3:22 am
    Permalink

    Amazing! Thanks so much for this been driving me mad all day. All i could find were solutions for virtual machines. I just wanted to use my new ssd! Don’t know why this worked, but it did. :D weird windows bug of some kind.

    Reply
  • September 18, 2017 at 1:28 am
    Permalink

    I Hv created this file and I am using a DVD disc what should I do then..can any1 please elaborate step by step..it’s really help me alot..cuz it this prblm really sucks

    Reply
  • September 18, 2017 at 1:37 am
    Permalink

    Really does it work means just created that file and cut that and paste in that sources folder that’s it..?or anything else have 2 do. Please tell me

    Reply
    • ToughDev
      September 20, 2017 at 8:42 pm
      Permalink

      Hi, if you’re installing from DVD you’ll need to make an ISO copy of the DVD using apps such as ImgBurn or WinISO. After that, edit the ISO to include the ei.cfg file and either burn it to a new DVD or set up a bootable USB with the new ISO and retry the installation. Let me know if this helps. Good luck.

      Reply
  • November 24, 2017 at 6:02 am
    Permalink

    Hey so I really got excited when I found this post. It looks like it would solve the issue.
    I’m unfortunately still faced with the same problem.
    So I created a text file with the above content, saved it as a EI.cfg file in the USB drive I have the win 10 media on within ‘source’ folder. I then try to install again with it and get the same error :(

    I have an old win 7 lap top, with enough HW. Is it being w7 the reason why?

    Reply
    • ToughDev
      November 24, 2017 at 10:32 am
      Permalink

      Hi,

      I do not think it has to do with the laptop. I successfully installed Windows 10 on many old machines (desktops/laptops) just fine. The most likely reason is a corrupted installation source, which, among other things, can be due to a wrong ei.cfg file. If fixing ei.cfg doesn’t work, you will have to try with a different Windows 10 setup source.

      Reply

Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>